Instaecart FAQ – Everything You Need to Know

1. What is Instaecart and how does it work?

Instaecart is an online shopping platform offering a variety of products, including fashion, electronics, and sexual wellness items. Customers can browse products on the website or app, add items to their cart, and place an order for home delivery.

2. How do I create an Instaecart account?

To create an account:

Visit Instaecart website or download the mobile app.

Click on "Sign Up."

Enter your email, phone number, and a password.

Start shopping!

3. Is Instaecart available in my area?

Instaecart delivers to multiple locations. You can check availability by entering your ZIP code on the website.

Ordering & Shopping

4. How do I place an order on Instaecart?

Log into your account.

Browse available products.

Add items to your cart.

Proceed to checkout and choose a delivery option.

Complete payment and place your order.

5. Can I track my order?

Yes, once your order is placed, you can track it in real-time via the Instaecart website or app.

Payments & Fees

6. What payment methods does Instaecart accept?

Instaecart accepts:

Credit/Debit cards

UPI payments

Wallet payments (if available)

7. Are there any extra fees?

Delivery charges and service fees may apply based on your order value and location.

Refunds & Customer Support

8. What if I receive a damaged or incorrect product?

If there is an issue with your order, you can request a refund or replacement through the "Order Issues" section in your account.

9. How do I contact Instaecart customer support?

You can reach us via:

Phone: 03369028546

Email: support@instaecart.com

Live Chat: Available on the website

Instaecart Mobile App

10. Does Instaecart have a mobile app?

Yes, you can download the Instaecart app from the Google Play Store.

11. How can I get updates on offers and promotions?

Follow us on social media:

Instagram

Facebook

For more information, visit www.instaecart.com.